How does in-person signing work?

In-person signing lets someone sign on your own phone, tablet or laptop while they’re with you. You mark them as signing in person when you add them, and when they’re in front of you, you hand over the device. They go through the same steps as anyone signing from an email.

Say you run a hypothetical showroom and a customer wants to sign the quote at the counter before they leave. This is for that.

How do I set it up?

On the recipients step, under “How does this person sign?”, choose In person, on your device. Their name is required; their email is optional. Then send the document as usual.

When they’re with you, open the document, press Sign in person next to their name, then Hand over the device. Before you do, you can tick “I checked this person’s photo ID”. If you tick it, the certificate records that you, the host, said so. SignWren doesn’t check ID itself, and the certificate never says it did.

What does the signer see?

Only the signing screen: no dashboard, no other documents, no menus. They read the notice about signing electronically, agree to it, and fill in their fields exactly as they would from an email. They create their own signature. You can’t fill in their fields for them.

How do I get my device back?

When they finish or decline, the screen says “Hand the device back to” followed by your name. Your SignWren sign-in on that device has already ended, so you sign in again with your password or an email link before anything else opens. If the screen sits untouched for 5 minutes, it locks the same way.

That might feel like a lot of fuss for one signature. It’s there so a customer can’t tap their way into your other clients’ paperwork while you’re in the back room.

How does an in-person signer get their copy?

If you entered their email, they’re emailed the finished PDF like everyone else. If you didn’t, you’ll see a reminder to give them a copy now, with options to download or print it. The document keeps showing “No email on file” until you record how they got it: downloaded on the device, printed and handed over, or emailed later.

On the certificate, their sign-in method shows as “In person, hosted by” followed by your name and email.